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Legal Information

Kolomitos is committed to providing a transparent and reliable shipping and returns policy for our customers. By making a purchase on our website, you agree to abide by the terms and conditions outlined below.

Returns and Refunds

  1. Returns: We want you to be completely satisfied with your Kolomitos purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange. The item must be in its original condition, unworn, and accompanied by the original packaging and proof of purchase.

  2. Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

  3. Exchanges: If you wish to exchange an item for a different size, style, or color, please contact us to arrange the exchange. Additional charges may apply depending on the nature of the exchange.

  4. Return Shipping: Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service and purchasing shipping insurance for your return package to ensure its safe arrival.

Payment Methods

We accept the following payment methods for online purchases:

  1. Credit/debit cards (Visa, Mastercard, American Express, Discover)

  2. PayPal

Shipping Information

  • Orders are typically processed and shipped within 10 business days.

  • Shipping rates and delivery times vary depending on the shipping method selected at checkout and the destination of the order.

  • A confirmation email will be sent to you once your order is ready for shipment, including tracking information for your convenience.

  • International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

Contact Us

If you have any questions or concerns about our shipping and returns policy, please contact us at contact@kolomitos.com. We are here to assist you and ensure a seamless shopping experience with Kolomitos.​

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